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The HCI Group Launches its Epic Center of Excellence in Jacksonville, Florida
Posted by The HCI Group
on February 8, 2023 at 7:33 AM

The HCI Group has launched its Epic Center of Excellence (COE) to help clients benefit from HCI’s broad expertise and deep experience of a centralized Epic team.

“Our goal is to support our clients to ensure the best possible patient outcomes. To do this we evaluate each person from skill, organizational fit, and financial perspectives,” said Pat Henson, Senior Vice President, Clinical Applications at The HCI Group.

HCI can assist clients from basic tasks to providing fresh insights into complex issues and processes by offering Epic-certified and clinically certified staff and the full spectrum of EHR implementation and support services. Our partnership allows health systems to reduce costs, lessen risks, and leverage hard-to-find resources.

Already a leader in Epic consulting, HCI will more than triple its Epic team in establishing its COE to more than 100 Epic analysts. HCI will continue to expand and evolve its Epic expertise and services to ensure that the right people and support are available at every phase of a partner’s project. Current Epic application certifications for HCI’s analyst team include the following:

Ambulatory Community Connect Radiant
ASAP Cupid Reporting, SQL
Beaker Grand Central Stork
Bones HIM Willow Ambulatory
Bridges Hospital Billing Willow Inpatient
Bugsy MyChart Any Many Others
Cadence Orders  
ClinDoc Phoenix  

As the Epic COE evolves, HCI will continue to grow a team that is:

  • Led by analysts with diverse skills and clinical expertise 
  • Well-rounded in customer service and IT flexibility
  • Equipped with the newest training available from Epic
  • Focused on delivering excellent cost benefits to customers

“This is an opportunity for us to invest in human capital, grow careers, and mentor consultants, which will improve employee retainment and create stability for our healthcare partners," Henson said.

About The HCI Group: The HCI Group is a global leader in healthcare digital transformation, IT consulting, and technology solutions. HCI provides Healthcare Digital Transformation services across many areas, including Strategy, EHR Implementation, Optimization, Automation, Infrastructure, IT Managed Services, and Support.

The HCI Group is committed to improving healthcare globally through disruptive innovation and cost reduction. HCI’s vision is to transform the healthcare industry into the leader in the adoption of digital technology. A Jacksonville, Fla.-based subsidiary of Tech Mahindra, HCI provides supplemental staffing and support services to leading healthcare organizations worldwide as they implement, activate, and optimize their Epic and ancillary systems. 

For more information, please contact:

Thomas Griga
Senior Vice President – The HCI Group