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How to Improve Physician Adoption with Peer-to-Peer Training

Posted by The HCI Group on April 5, 2017 at 3:00 PM

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How to Improve Physician Adoption with Peer-to-Peer Training

No one knows how a physician works as well as another physician.

Peer-to-peer training improves physician engagement during an EHR implementation because clinical users get knowledge and support that is relevant to how they care for patients.

In working with colleagues, physicians can increase efficiency and improve documentation by applying shortcuts and best practices that they might not have learned otherwise.

Conversely, physicians may adopt new practices more slowly, thus impairing their productivity, if you fail to engage them early and to provide them with peer-to-peer training. Concerns that could have—and should have—been handled early on become impediments at go-live instead.

Don’t jeopardize your EMR implementation. Increase physician engagement by following these six steps for providing a peer-to-peer training and support in our latest White Paper (download the full paper here):

Preview of the contents:

1) Identify Your Physician Champions

Physicians place the most trust in other physicians within their organization.

2) Customize the EHR

Physicians who have received peer-to-peer training have acknowledged that working with another doctor helped them to see how an EHR could be customized to increase their own efficiency and to improve their documentation.

3) Develop Your Training Curriculum

Create a training curriculum centered upon a physician as the end-user. Consider why and how they will use the EHR.

4) Dedicate Training Space

Physicians will be most eager to adopt your new EHR when they see how it helps. 

5) Train Your Physicians

When physicians talk to one another they are speaking the same language. Peer-to-peer training fosters relatability and credibility among physicians.

6) Support Your Physicians

Match physicians according to specialties when go-lives come.

Physicians who are learning may be able to get back to a full schedule even within a week. Your organization’s overall operational performance will recover, and then improve, accordingly.


Don’t stop at go-live. Communication between physicians is crucial in the optimization phase after-go-live. Sharing between physicians will help you continue to adopt best practices as they evolve within your organization.

Follow the six steps in the white paper to establish a peer-to-peer physician training program that will increase engagement and efficiency for your organization.

Download the Physician Adoption Guide

Topics: Physician Adoption

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