Over the past year, The HCI Group has led more Epic Go-Lives than any other firm. In this post, we pull from our experience some of the key areas to consider for end user satisfaction.

In this article, Shannon Stinson, MD, FACEP looks at how she approaches the issue of physician adoption and satisfaction before and during Go-Live. Shannon is Board Certified in Clinical Informatics and Emergency Medicine and has been involved in several implementations and Go-Lives from her experience as a CMIO at University Healthcare System and as a consultant.

We recently published the first post of our two-part blog series covering seven keys to successful physician EHR implementation. Created by those who design, build and implement order sets for CPOE, these keys should give a better path for those physicians lagging behind the 2014 adoption deadline. In this post we look at steps 4-7.

Physician adoption of Electronic Health Records is reportedly well received in Western Europe. Governments there have worked closely with physicians and subsidized the costs of new technology. While in the United States the initiative enacted in 2004 by the U.S. government to have adoption of EHRs nationwide by the year 2014 physician adoption has lagged behind.

Whether organizations are installing their electronic medical record or adding enhanced functionality to meet regulatory demands, most of them have a few key goals in mind: increasing revenue, a smooth transition, and happy patients.  Just as organizations are feeling the pressure to implement at a faster pace, physicians are also feeling the pressure to improve quality, reduce costs and maintain a stable revenue stream; often in multiple settings. One sure-fire way to help ensure all of those goals are met is to create engagement with your staff throughout the duration of the installations, and nowhere is that more important than with your physicians.