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Epic Ambulatory Go-Live: 3 Tips to Avoid Revenue Loss

By The HCI Group
September 08, 2016
Epic, Revenue Cycle, Go-Live Support, Epic Go-Live
, By The HCI Group
September 08, 2016
Epic, Revenue Cycle, Go-Live Support, Epic Go-Live
, By The HCI Group
September 08, 2016
Epic, Revenue Cycle, Go-Live Support, Epic Go-Live
, By The HCI Group
September 08, 2016
Epic, Revenue Cycle, Go-Live Support, Epic Go-Live

An Epic ambulatory implementation, especially one that covers multiple sites and incorporates both clinical and financial applications, can significantly disrupt an organization’s revenue. In this blog, HCI Revenue Cycle expert Chelsea Wyatt...
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How to Become Epic Certified and Why You Should Do It

By The HCI Group
August 19, 2016
Epic, Epic Certified
, By The HCI Group
August 19, 2016
Epic, Epic Certified

With an array of different modules and over 190 million patient records, Epic is on one the most comprehensive and popular EHRs on the market. As such, Epic certifications are highly valued by many organizations and can be the key to a successful...
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Epic Credentialed Trainers: Before, During & Post Go-Live

By The HCI Group
August 16, 2016
Epic, Training, Epic Implementation
, By The HCI Group
August 16, 2016
Epic, Training, Epic Implementation
, By The HCI Group
August 16, 2016
Epic, Training, Epic Implementation

Editors Note: This post was originally published in September 2013 and has been updated for accuracy and comprehensiveness. An Epic Implementation takes a team effort—it is important to remember that everyone has their own crucial role. For...
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Epic Implementation: Staffing Models to Help Lower Support Costs (Video)

By The HCI Group
May 24, 2016
Epic, Epic Implementation, Video
, By The HCI Group
May 24, 2016
Epic, Epic Implementation, Video
, By The HCI Group
May 24, 2016
Epic, Epic Implementation, Video

In our most recent Epic Implementation video, COO Mike Sinno discusses several types of staffing models that can help you lower the support costs of your Epic EMR.  Watch the video or read the transcript below for tips on how to effectively...
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Epic Go-Live: Maximizing Your Support Program

By The HCI Group
May 10, 2016
Epic, Video, Epic Go-Live
, By The HCI Group
May 10, 2016
Epic, Video, Epic Go-Live
, By The HCI Group
May 10, 2016
Epic, Video, Epic Go-Live

In our most recent video, HCI Chief Operating Officer, Mike Sinno, identifies three strategies for maximizing your support program during an Epic Go-Live.  A quick summary of the points is provided below—be sure to watch the video for a complete...
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Epic Community Connect: Potential Implementation Challenges (Video)

By The HCI Group
March 31, 2016
Epic, Epic Community Connect, Video
, By The HCI Group
March 31, 2016
Epic, Epic Community Connect, Video
, By The HCI Group
March 31, 2016
Epic, Epic Community Connect, Video

Scott Jacobs identifies 2 potential challenges when you're implementing Epic Community Connect.
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Epic Service Desk: Why Should An Organization Invest? (Video)

By The HCI Group
February 26, 2016
Epic, epic service desk, Video
, By The HCI Group
February 26, 2016
Epic, epic service desk, Video
, By The HCI Group
February 26, 2016
Epic, epic service desk, Video

In this post, Michael Sinno – Chief Operating Officer – discusses 3 key reasons why an organization should invest in an Epic Service Desk.
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Epic EMR Training: An Interview with Jennifer Williams

By The HCI Group
February 05, 2016
Epic, Training, Healthcare IT Consulting
, By The HCI Group
February 05, 2016
Epic, Training, Healthcare IT Consulting
, By The HCI Group
February 05, 2016
Epic, Training, Healthcare IT Consulting

What are the characteristics of an Epic trainer and their projects? In this blog post, we interview Jennifer about how she became an Epic trainer, her typical projects, and best practices. Jennifer Williams has been an Epic trainer since October...
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5 Epic Upgrade Cost Considerations

By The HCI Group
February 04, 2016
Epic, Epic Upgrade
, By The HCI Group
February 04, 2016
Epic, Epic Upgrade

In this blog post, we discuss budget considerations that should be front of mind when planning your next Epic upgrade. Staying current with Epic releases is important, and the reasons for upgrading are many: take advantage of the latest...
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8 Essential Factors for a Successful Epic EHR Upgrade

By The HCI Group
January 11, 2016
Epic, Epic Upgrade
, By The HCI Group
January 11, 2016
Epic, Epic Upgrade

"But we just installed the system, now you're saying we must upgrade?!" For maximum EHR (Electronic Health Record) ROI to be achieved, regular upgrades are needed. Continually reaping the benefits of your EHR investment requires you to commit to...
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