Consumers now shop for healthcare like they do just about anything else. Confused by complex insurance provisions and upset by post-care bills, patients want pre-care estimates.
Healthcare organizations that provide patient estimates are currying favor with this new breed of consumers, thus helping them to increase revenue through customer satisfaction and repeat visits. Providers also are covering a greater percentage of their costs by collecting upfront payments tied to estimates.
Topics: Epic, Revenue Cycle
With the close of 2017, we thought you might enjoy a compilation of the top 10 most popular blog posts of 2017, in one place. We hope you enjoyed the content from 2017, and look forward to even more helpful information in 2018.
Topics: Epic, EHR Implementation, Epic Upgrade, Training, EMR, Go-Live Support, Security, EHR Optimization, Cyber Security, Digital Transformation, Managed Services, Blockchain
When the time comes for your Epic upgrade, proper planning and execution is imperative to your success. In this post, we've compiled a list of 10 areas of focus for you to consider with planning for your Epic upgrade.
Topics: Epic, Epic Upgrade
Is your Epic system in need of a refresh?
Health systems across the globe face the challenge of balancing the competing daily demands of supporting their current systems and expansion, with the need to continue investing in systems optimization.
In this post, HCI's Vice President of Revenue Cycle & Optimization, Brad Rowlands looks at 5 steps for building your Epic optimization program.
Topics: Epic, EHR Optimization
The year 2016 was one of growth for us here at The HCI Group. From the inception of our Healthcare IT Blog in August of 2013, up to the end of 2015, we had published nearly 100 different articles on Healthcare IT. In just 2016 alone, we reached that same number — including the launch of our Healthcare IT Podcast Series IT Podcast Series.
We would like to say thank you to all who have subscribed to our blog and our podcast, and that we can't wait to keep providing you with the best content that the Healthcare IT industry has to offer.
Before moving forward to 2017, however, we pause to take a look back at the posts that you, our subscribers, found the most value in during the year that was.
Topics: Epic, EHR Implementation, Cerner, Epic Upgrade, Training, EMR, ERP, Go-Live Support, HIMSS Analytics, Epic Certified
Keeping up with Epic Upgrades will be a regular event for your organization, as Epic releases major versions of its software about every 18 months. In order to stay within Good Maintenance requirements and receive the latest functionality, you want to ensure to not be behind more than 2 versions. It is not uncommon for organizations to fall behind with these upgrades, and many organizations may feel it is advantageous to utilize a double upgrade to catch up to the most recent version. While this strategy does provide the latest functionality features, as well as provide a cost savings over two separate upgrades, it does bring some additional challenges.
Topics: Epic, Epic Upgrade
The success of your Epic implementation depends on having the right people on your team. Whether you have recently signed Epic, need to support your build, have upcoming training and go-live initiatives, or need to augment your Epic team to support an upgrade, we’ve gathered together some of our most popular posts on building your Epic team.
Topics: Epic, Epic Implementation, Epic Go-Live, Epic Certified, Epic Staffing
For the fifth episode of our Monday Morning Healthcare IT Podcast Series, we take a call with Chelsea Wyatt, our Director of Epic Services here at the HCI Group. Tom and Chelsea will be going over some key strategies and cost considerations that healthcare organizations should be keeping in mind during an Epic upgrade project.
Topics: Epic, Epic Upgrade, Go-Live Support, EHR Training, Podcast Series
We’ve gathered some of the best Epic subject matter experts (SME) in the industry to help guide you through the various stages of your project. Below, you’ll find their advice and recommendations stemming from innumerable hours spent managing Epic projects at organizations around the globe.
Topics: Epic
An Epic ambulatory implementation, especially one that covers multiple sites and incorporates both clinical and financial applications, can significantly disrupt an organization’s revenue. In this blog, HCI Revenue Cycle expert Chelsea Wyatt discusses ways in which an organization can guard against revenue disruption during an ambulatory implementation.
Topics: Epic, Revenue Cycle, Go-Live Support, Epic Go-Live
