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3 Things Healthcare Providers Should Be Using By 2020: Artificial Intelligence, Machine Learning, Automation

Posted by The HCI Group on August 8, 2018 at 11:02 AM

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3 Things Healthcare Providers Should Be Using By 2020: Artificial Intelligence, Machine Learning, Automation

Contrary to popular belief, artificial intelligence and machine learning technology is not currently capable of destroying humanity as we know it. Artificial intelligence (AI), machine learning (ML), and automation in all its forms could, however, serve as the most powerful tools in our toolbelt in the world of healthcare IT. These technologies help us to manipulate, interpret, and manage data in ways we never could.

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Topics: Revenue Cycle, Digital Transformation, RPA, Artificial Intelligence

Building a Healthcare Chatbot isn't Brain Surgery

Posted by The HCI Group on June 8, 2018 at 1:04 PM

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Building a Healthcare Chatbot isn't Brain Surgery

The chatbot phenomenon has finally exploded in healthcare, and it is poised to be a goldmine of labor savings and improved patient engagement. Most of us have interacted with chatbots for years. Remember the last fraud alert text from your bank to verify a transaction? Yes, that was a bot. Some of us are old enough to remember when a live human used to make those calls. Even that simple chatbot saved the banking industry millions, and many similar opportunities exist in healthcare. What’s more, chatbots aren’t even all that hard to build anymore.

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Topics: RPA, Artificial Intelligence

Revenue Cycle Management: Improving Efficiency and Increasing Revenue with Robotic Process Automation

Posted by The HCI Group on March 5, 2018 at 11:37 AM

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Revenue Cycle Management: Improving Efficiency and Increasing Revenue with Robotic Process Automation

An expense is a cost for providing care. An uncovered expense is a liability that grows more significant with each passing day. The longer your accounts receivable age, the greater your burden of carrying them becomes. Submitting claims, and often re-submitting them, drains time and money from your healthcare organization. The post explores how robotic process automation can help improve efficiency and increase revenue within the revenue cycle process.

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Topics: Revenue Cycle, RPA

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