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Anything and Everything EMR: Best of EMR Clinical Adoption

Posted by The HCI Group on April 11, 2016 at 12:24 PM

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Anything and Everything EMR: Best of EMR Clinical Adoption

Last week, we published the first chapter in our new blog series “Anything and Everything EMR: Best of Go-Live Support.”  If you missed the first post and would like a preview of what to expect in the series, you can still read the full blog, Best of Go-Live Support.

This week, we continue the series with our second topic, “Best of EMR Clinical Adoption.”  In this chapter, you’ll find the resources from our HIT library that take a closer look at the clinical side of IT.  CMIOs & CNIOs offer their expertise on how to navigate the evolution of healthcare IT from a clinician’s point of view.  

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Topics: EHR Go-Live, Optimization & Adoption, EHR System Selection, Best of Series

Revenue Cycle Management: Key Steps in Preserving Revenue Integrity During Install

Posted by The HCI Group on July 30, 2015 at 11:55 AM

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Revenue Cycle Management: Key Steps in Preserving Revenue Integrity During Install

The EHR Implementation Go-Live Series

The biggest disruption in the RCM process is that the vast majority of charges (usually around 80%) are now actually entered by the clinicians themselves. Here is what your organization will probably look like post Go-Live:

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Topics: EHR Implementation, Optimization & Adoption, Revenue Cycle, Go-Live Support

Go-Live Clinical Adoption – 10 Tips

Posted by The HCI Group on July 28, 2015 at 12:19 PM

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Go-Live Clinical Adoption – 10 Tips

The EHR Implementation Go-Live Series

In this blog post we discuss 10 tips to meeting the needs of your clinicians and physicians when implementing new technology.

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Topics: EHR Implementation, Optimization & Adoption, Go-Live Support

EHR Go-Live Support: 5 Steps to Build a Proactive Strategy for Optimization

Posted by The HCI Group on July 23, 2015 at 11:26 AM

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EHR Go-Live Support: 5 Steps to Build a Proactive Strategy for Optimization

After the initial Go-Live phase is over, your project will move into the optimization phase. It might feel easy to let your foot off the gas and slow down, either on issue resolution, communication or a mix of the two, but this is typically not a successful approach. In this post, we look at 5 key elements to consider when planning a proactive strategy for optimization.

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Topics: EHR Implementation, Optimization & Adoption, Go-Live Support

Go-Live Adoption and Support

Posted by The HCI Group on July 21, 2015 at 11:07 AM

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Go-Live Adoption and Support

The EHR Implementation Go-Live Series

Adoption: Just when you thought the go-live was the last step, along comes the question of support.

Not long after go-live there tends to be a revelation that supporting this new way to do business may cost more than originally anticipated. At this point the management team is realizing that care can only be given through the enabling technology and that IT’s cost as a percentage of overall expenses has permanently increased.

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Topics: EHR Implementation, Optimization & Adoption, Go-Live Support

5 Tips to Reducing Epic Incident Call Volumes - Infographic

Posted by The HCI Group on January 30, 2015 at 9:02 AM

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5 Tips to Reducing Epic Incident Call Volumes - Infographic

The investment in an Electronic Health Record (EHR) system is substantial, yet the value, when optimized, reaches all facets of the organization.  Swinging the balance from keep-the-lights-on (KTLO) activity to that of focusing on enhancing the system is paramount to generating the return on investment.

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Topics: Epic, Optimization & Adoption, Infographic

Beyond the Clinical Service Desk: Sustaining Your EHR in Austerity | Q&A with Cynthia Petrone-Hudock

Posted by The HCI Group on April 14, 2014 at 2:48 PM

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Beyond the Clinical Service Desk: Sustaining Your EHR in Austerity | Q&A with Cynthia Petrone-Hudock

In this interview, Cynthia Petrone-Hudock takes some time to reflect on the reasons and the need for a new approach to supporting healthcare IT applications in a way that increases efficiencies while reducing cost.

If you talk to Cynthia Petrone-Hudock for any length of time, you’re almost certain to hear her mention the word visionary. While she uses it to characterize some of the industry peers she most admires, we think the word is entirely appropriate to describe Cynthia herself.

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Topics: Optimization & Adoption, Clinical Service Desk

7 Keys to Successful Physician Adoption: The CPOE Perspective | Part Two

Posted by James B. Donohue on January 2, 2014 at 7:00 AM

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7 Keys to Successful Physician Adoption: The CPOE Perspective | Part Two

We recently published the first post of our two-part blog series covering seven keys to successful physician EHR implementation. Created by those who design, build and implement order sets for CPOE, these keys should give a better path for those physicians lagging behind the 2014 adoption deadline. In this post we look at steps 4-7.

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Topics: Physician Engagement, Optimization & Adoption

7 Keys to Successful Physician Adoption: The CPOE Perspective | Part One

Posted by James B. Donohue on December 18, 2013 at 9:41 AM

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7 Keys to Successful Physician Adoption: The CPOE Perspective | Part One

Physician adoption of Electronic Health Records is reportedly well received in Western Europe. Governments there have worked closely with physicians and subsidized the costs of new technology. While in the United States the initiative enacted in 2004 by the U.S. government to have adoption of EHRs nationwide by the year 2014 physician adoption has lagged behind.

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Topics: Physician Engagement, Optimization & Adoption

Physician Engagement: Before, During, & After Go-Live

Posted by The HCI Group on September 9, 2013 at 3:58 AM

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Physician Engagement: Before, During, & After Go-Live

Whether organizations are installing their electronic medical record or adding enhanced functionality to meet regulatory demands, most of them have a few key goals in mind: increasing revenue, a smooth transition, and happy patients.  Just as organizations are feeling the pressure to implement at a faster pace, physicians are also feeling the pressure to improve quality, reduce costs and maintain a stable revenue stream; often in multiple settings. One sure-fire way to help ensure all of those goals are met is to create engagement with your staff throughout the duration of the installations, and nowhere is that more important than with your physicians.

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Topics: Physician Engagement, Optimization & Adoption, Go-Live Support

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