Editors Note: This post was originally published in September 2013 and has been updated for accuracy and comprehensiveness.
An Epic Implementation takes a team effort—it is important to remember that everyone has their own crucial role. For example, C-level management will have to make strategic and difficult decisions. The testing leads will also have their hands full. However, when it is time for your Epic Go-Live, everyone will be working together to ensure that it is successful. In this post, we touch on one of the most underrated elements of any implementation: the Epic credentialed trainer. Most likely, your organization has at least a few credentialed trainers on staff to run training sessions. However, much of their value comes from activities other than just teaching classes. It is important to utilize credentialed trainers to their full potential, as they are such valuable resources pre and post go-live.
There are three areas in which an Epic credentialed trainer can profoundly benefit your organization’s implementation: