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Harnessing The Opportunity To Do Better In The Midst Of EHR Implementation

Posted by The HCI Group on May 22, 2019 at 12:59 PM

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Harnessing The Opportunity To Do Better In The Midst Of EHR Implementation

When a new EHR implementation is imminent for a health system or organization, we often see the proverbial troops preparing for healthcare technology that will basically replace existing tools and replicate current workflows. The C-Suite may have their well-defined list of expected ROI from the endeavor, but unless the same level of rigor is coming from the very staff who will daily use the Electronic Health Record, it’s our experience that many organizations end up swapping one tech vendor for another with little net gain (initially). The collective goal must be embracing change -- on the positive side -- to encourage buzz, buy-in, and better workflows on the other side of the project.

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Topics: EHR Implementation

Maximizing The ROI Of EHR Implementation With Clinical Service Desk

Posted by The HCI Group on April 17, 2019 at 10:58 AM

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Maximizing The ROI Of EHR Implementation With Clinical Service Desk

When a health system has made the (wise) decision to opt for an integrated EHR system to maximize efficiency, operational performance, and care capacity, it’s not enough to simply push through efforts with an assumption that the benefits will naturally follow. Rather, we’ve seen that the best laid plans never really come to fruition unless project sponsors account for the whole lifecycle of an EHR implementation. That doesn’t end with Go-Live or sign off, but extends to the months and even years beyond roll-out. Until a new EHR system is humming along and gaining traction with the optimal workflows, the ROI -- financial and otherwise -- will continue to be a mirage. Including a Clinical Service Desk into your health organization’s implementation plan will go a long way in helping you realize those benefits sooner than later.

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Topics: EHR Implementation

3 Great Communication Channels for EHR Implementation Teams

Posted by The HCI Group on April 3, 2019 at 12:38 PM

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3 Great Communication Channels for EHR Implementation Teams

When health systems take on an EHR implementation project, there are many players and components that have to play nicely to make it over the finish line after Go-Live. There are IT systems/programs, new workflows, on-going training, organizational politics, and budgets to contend with, all of which contribute in large or small ways to the success of the project team. One of the most important elements we’ve seen when it comes to EHR implementation for health systems of any size or complexity is good communication channels.

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Topics: EHR Implementation

Top 10 Most Popular Blog Posts of 2018

Posted by The HCI Group on January 3, 2019 at 1:30 PM

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Top 10 Most Popular Blog Posts of 2018

With 2018 at a close, we compiled our top 10 most popular blog posts of 2018, in one place. We hope that you enjoyed our posts from 2018, and we are looking forward to creating even more helpful content in 2019.

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Topics: EHR Implementation, Epic Upgrade, Training, EMR, Go-Live Support, Security, EHR Optimization, Cyber Security, Digital Transformation, Managed Services, Blockchain

EHR Training: Don't Forget These Seven Areas

Posted by The HCI Group on June 27, 2018 at 8:49 AM

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EHR Training: Don't Forget These Seven Areas

A successful EHR training program accelerates adoption, increases efficiency and improves care.

So common are the traits shared by such programs that you may know many of them already. You have probably even implemented well-known best practices like assessing computer skills, training super-users and managing staffing levels. These will help you maximize your return on your investment in your new EHR by producing benefits like those that we covered at the outset.

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Topics: EHR Implementation, EHR Training

Virtual EHR Training: 6 Benefits That You Can't Ignore

Posted by The HCI Group on May 31, 2018 at 2:22 PM

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Virtual EHR Training: 6 Benefits That You Can't Ignore

EHR training can strain budgets, stress users and squeeze your healthcare organization’s resources. But none of this has to happen.

You don’t have to stretch to hire enough trainers or struggle to schedule enough sessions, nor do you have to scramble to get ample space for all of your training.

Healthcare organizations are turning to virtual EHR training because of the affordability, efficiency and effectiveness that it offers. You can also minimize productivity losses, improve adoption rates and increase the return on your investment in your new EHR system by allowing users to participate in online, instructor-led training.

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Topics: EHR Implementation, EHR Training

EHR Implementation: Solutions to Common Staffing Problems

Posted by The HCI Group on February 14, 2018 at 1:32 PM

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EHR Implementation: Solutions to Common Staffing Problems

In this blog post, Rod Gamble, HCI's Senior Vice President - Global Cerner Service Line highlights solutions to common staffing problems for EHR Implementations. 

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Topics: EHR Implementation

Top 10 Most Popular Blog Posts of 2017

Posted by The HCI Group on January 3, 2018 at 11:28 AM

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Top 10 Most Popular Blog Posts of 2017

With the close of 2017, we thought you might enjoy a compilation of the top 10 most popular blog posts of 2017, in one place. We hope you enjoyed the content from 2017, and look forward to even more helpful information in 2018. 

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Topics: Epic, EHR Implementation, Epic Upgrade, Training, EMR, Go-Live Support, Security, EHR Optimization, Cyber Security, Digital Transformation, Managed Services, Blockchain

EHR Implementation: You've Signed a New EHR Contract, Now What?

Posted by The HCI Group on July 6, 2017 at 12:00 PM

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EHR Implementation: You've Signed a New EHR Contract, Now What?

We’ve gathered some of the best EHR subject matter experts (SME) in the industry to help guide you through the various stages of your project. Download this white paper today to get advice and recommendations stemming from our experts' innumerable hours spent managing implementation projects at organizations around the globe.

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Topics: EHR Implementation, EHR Go-Live

When is the Best Time for an EHR Go-Live?

Posted by The HCI Group on June 20, 2017 at 10:50 AM

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When is the Best Time for an EHR Go-Live?

A client recently asked us: "When is the best time to do an EHR go-live?"

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Topics: EHR Implementation, EHR Go-Live

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