Process optimization can go a long way in executing a large-scale EHR implementation for healthcare organization, but at the end of the day, what we’re really talking about are tools. Wielding the tools? People. You cannot overlook the importance of human resources when it comes to project planning for technical implementations. And while this might seem like Health IT Biz Ops 101, what we often see overlooked is making sure you don’t just have stellar people on deck, but that you have the right people in the right positions.